Delivery and Shipping Information
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We do our best to dispatch orders promptly, but please note that delivery times are estimates and not guarantees. Unexpected delays can occur due to courier issues, especially during busy periods.
A general guideline is:
For North Island addresses, usually between 1 - 2 working days for your parcel to arrive. For South Island and Rural addresses, usually between 3 - 4 working days for your parcel to arrive.
If you experience significant delays, feel free to reach out to us at sayhello@bennettschocolate.co.nz.
Dispatching
Orders placed before 1:00 PM are dispatched the same business day. Orders placed after this time may be dispatched on the next business day.
Please note that our dispatch operations run from Monday to Friday only.
Pick-Up Option
You're welcome to collect your order from our Bennetts Chocolate Flagship Store in Mangawhai, available 7 days a week.
International Shipping
At this time, we do not offer international shipping.
Shipping Rates
Orders Over $100: Free standard shipping (Excludes outer-island deliveries)
Orders Under $100: North Island $12.50 and South Island $19.00
Orders to Waiheke: $20.00
Orders to Great Barrier Island: $75.00
Warm Weather Advisory
To maintain the quality of your chocolate, we recommend having someone available to receive your delivery and move it to a cool place immediately.
Please note: We cannot take responsibility for melted chocolate if the parcel is left unattended, stored in temperatures above 20°C, or exposed to direct sunlight after delivery.
Multiple Delivery Addresses
Our online store supports shipping to one address per order. For deliveries to multiple addresses, please get in touch with us at sayhello@bennettschocolate.co.nz and we’ll be happy to assist.
A general guideline is:
For North Island addresses, usually between 1 - 2 working days for your parcel to arrive. For South Island and Rural addresses, usually between 3 - 4 working days for your parcel to arrive.
If you experience significant delays, feel free to reach out to us at sayhello@bennettschocolate.co.nz.
Dispatching
Orders placed before 1:00 PM are dispatched the same business day. Orders placed after this time may be dispatched on the next business day.
Please note that our dispatch operations run from Monday to Friday only.
Pick-Up Option
You're welcome to collect your order from our Bennetts Chocolate Flagship Store in Mangawhai, available 7 days a week.
International Shipping
At this time, we do not offer international shipping.
Shipping Rates
Orders Over $100: Free standard shipping (Excludes outer-island deliveries)
Orders Under $100: North Island $12.50 and South Island $19.00
Orders to Waiheke: $20.00
Orders to Great Barrier Island: $75.00
Warm Weather Advisory
To maintain the quality of your chocolate, we recommend having someone available to receive your delivery and move it to a cool place immediately.
Please note: We cannot take responsibility for melted chocolate if the parcel is left unattended, stored in temperatures above 20°C, or exposed to direct sunlight after delivery.
Multiple Delivery Addresses
Our online store supports shipping to one address per order. For deliveries to multiple addresses, please get in touch with us at sayhello@bennettschocolate.co.nz and we’ll be happy to assist.